A message to our valued residents:

Your rent is due on the 1st of the month and our online rent payment portal is the safest and most convenient way to pay under current conditions. If your ability to pay rent has been directly impacted by COVID-19, please reach out to the leasing office to indicate and document your financial hardship.

Any non-payment of rent by residents who are not financially impacted by COVID-19 will lessen our ability to accommodate those most in need. We therefore ask that all other residents please submit payment of their rent when due, and appreciate your cooperation during this time. 

Prime is committed to the health and safety of our residents and staff.

The health and safety of our residents, customers and employees is our top priority.  We recognize these are challenging times for all of us, and we’re doing our part to maintain a healthy community for everyone. We are following guidance from the CDC, local departments of health, as well as strictly adhering to national, statewide, and local measures to combat the spread of the virus, which include emphasizing social distancing and requiring closures of restaurants, gyms, bars and other entertainment venues. As such, we are implementing the following key changes, effective immediately, which we believe are the best interests of the health of our residents and staff:

• Our leasing offices will be closed to in-person visits, so please refrain from visiting the office, but feel free to contact us electronically or through the phone.
  
• All gyms, movie theaters, clubhouses, pools or other recreational areas are closed.
• Only emergency maintenance orders will be serviced. 

We are committed to assisting our residents and prospective residents during this time, and remain open for business via email, phone or online. Please contact us at (510) 793-5100 or glenmoorgreen@primegrp.com. Current residents, please visit our resident portal. 

To our valued community, we appreciate your support and your ongoing efforts to take care of yourselves and each other.